The brand new SAP Services and Support book describes SAP's choices in a clear, comprehensible way and addresses differences amongst the requirements of new shoppers and seasoned users.
Given that’s sorted, then how about a prepare of action to make sure you’re included for following time? Quite simply, our Support Deals are there to shield you and avoid any SOS phone calls. We turn into an extension of you and also the crew, your very own IT company Section on simply call and ready to go.
You'll be able to watch The supply and e book the session via SAP for Me although accessing your situation facts.
Rimini Support™ for SAP absolutely supports your SAP software package — together with customizations and all tax, lawful, and regulatory updates — at a discounts of approximately ninety% on your whole present SAP support expenditures, releasing up critical IT money for innovation.
SAP's predictive and preventative support features and functionalities assist take care of complications in advance of they occur. Examples include:
“Applying Dawn has enabled uncomplicated interaction in between IT teams, as well as other departments. Automation and agile working is paramount to A prosperous provider desk and Dawn performs a vital aspect in reaching this.”
The adjustment will not symbolize a rise in listing rates for SAP support choices. Impacted buyers and associates are going to be notified in accordance While using the respective domestically agreed contractual stipulations. Go through the entire statement in English or German.
The adjustment will not symbolize a rise in listing charges for SAP support choices. Influenced prospects and associates will likely be notified in accordance Along with the respective domestically agreed contractual stipulations. Browse the full assertion in English or German.
Dawn ITSM supplies the controls and processes to make certain that operational matters are proficiently managed.
SAP SE as well as Shopper have the right to terminate this Agreement by created see at any time. Portion 2 and three to this Arrangement shall survive in case of this sort of termination.
While using the SAP for Me Cellular app, you can easily connect with SAP from anywhere and at at any time. You'll have finish transparency into your SAP solution portfolio all in a single location.
From its inception, SAP's Buyer Support has stood out for its expanded purpose outside of bug fixes and concern resolutions. Everyday duties incorporate solving tickets and resolving problems, all aimed toward maximizing buyer organization price, securing investments, and optimizing SAP operations. We are a proactive company partner dedicated to serving to shoppers obtain their targets.
How does one get ready for a session? A nicely-documented case better facilitates its processing and reduces back and forth interactions. To assist in the planning from the session, Ensure that you supply:
The chat transcript and every one of the attachments will always be captured and recorded with your scenario log, whether the problem is settled right get more info away or not.